< 1 min read

What This Does #

Creates a new chatbot that you can train and customise for your business needs.

When to Use This #

  • Starting with ChatBot Builder for the first time
  • Creating a new bot for a different purpose or department
  • Setting up multiple bots for different websites

Step-by-Step Instructions #

  • Go to Your Dashboard
    • Log into your ChatBot Builder account
    • You’ll see the main dashboard with “Recent AI Agents”
  • Start Creating
    • Look for the “Create New Agent” button (has a + icon). Click on it.
  • ChatbotBuilder support portal dashboard
  • Name Your Bot
    • A pop-up will appear asking for “AI Agent Name”
  • ChatbotBuilder knowledge base article view
    • Choose a clear, descriptive name like:
      • “Customer Support Bot”
      • “Sales Assistant”
      • “Booking Bot”
    • Avoid generic names like “Bot1” or “Assistant”
  • Create Your Agent
    • Click the “Create Agent” button
    • Wait a few seconds for the bot to be created
    • You’ll be automatically taken to the Build section

Tips for Success #

  • Use names that describe the bot’s purpose
  • Keep names under 50 characters
  • Don’t use special characters or symbols

What Happens Next #

After creating your agent, you’ll be in the Build section, where you can start adding content to train your bot.